Thanks for the responses, but I'm still not clear what needs to be
done. Roedy, I don't think the JVM is too old because we ship the JRE
with our application and set up to point to it during installation.
Thomas, can you explain what you mean by "check if the locale is
installed in the OS"? I've tried researching this in Windows, but I'm
not sure what needs to be done. Thanks again.
Bill Dennis
> > A user getting the following error when he tries to start our
> > application on his computer (Windows). I believe it's happening
[quoted text clipped - 9 lines]
>
> /Thomas
Andrew Thompson - 09 Jun 2004 18:03 GMT
Please do not top-post..
<http://www.physci.org/codes/javafaq.jsp#netiquette>
> Roedy, I don't think the JVM is too old because we ship the JRE
> with our application and set up to point to it during installation.
Check. It's an application, right?
Visit this page..
<http://www.physci.org/pc/properties.jsp>
The first word 'JTest' is a link to the
.jar (app./applet), run it to see common
properties. Or rather, get you user to
run it and check if the version of Java
it is reporting is what you expect..

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Andrew Thompson
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http://www.PhySci.org/codes/ Web & IT Help
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Roedy Green - 09 Jun 2004 21:31 GMT
>Thomas, can you explain what you mean by "check if the locale is
>installed in the OS"? I've tried researching this in Windows, but I'm
>not sure what needs to be done.
You want to find out what locale the person has configured it his OS.
Look in the control panel.
Also run Wassup as a standalone to find out what the various system
properties are. The possibility is you are using an exotic locale that
is not properly supported in Java. see http://mindprod.com/wassup.html
Once you know this information, you will be able to reproduce the
problem back home.

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Canadian Mind Products, Roedy Green.
Coaching, problem solving, economical contract programming.
See http://mindprod.com/jgloss/jgloss.html for The Java Glossary.